County of Alameda, CA
County of Alameda, CA

2018 National Association of Counties (NACo) Awards

Alameda County Won 19 Achievement Awards for Innovations and Accomplishments Covering a Wide Range of Services.

The 2018 Achievement Award winners are:


  • Community Immunity Honor Society, Top Honors Nationally in Civic Education and Public Information category

    A program launched by the Department of Public Health (DPH) in 2014 to determine why kindergarten immunization rates in Alameda County were lower than the state average over the previous decade. The program created four different categories into which schools were classified based on their immunization rates. The program helped spark a 1-year immunization rate improvement in local schools of nearly 8 percent, highest in California.

  • Authorized Approvers System for Online Forms

    Developed by the Information Technology Department (ITD) and the Auditor-Controller's Office, the system replaces a paper-based process for authorizing select employees to sign expense forms and other documents on behalf of department heads. The system saves time, expenses and paper.

  • Boards and Commissions App

    This upgraded system developed by ITD and the Clerk of the Board of Supervisors increases accuracy, efficiency and ease-of-use in managing the membership of nearly 50 volunteer Boards and Commissions administered by the County.

  • IMPROVE.NET, Business/Personal Property Valuation System

    California’s first web-based property value system was developed by ITD and the Assessor’s Office. It delivers a highly efficient, logical process that other jurisdictions have struggled to replicate due to the State’s complex property tax code.

  • Reimagining the Ashland-Cherryland Healthy Community Collaborative

    A renewed effort driven by the Sheriff’s Office and Deputy Sheriffs’ Activities League that leverages partnerships with community organizations to overcome poverty, safety challenges and poor health and education outcomes.

  • Save a Life Gun Safety Campaign and Toolkit

    A campaign led by the District Attorney’s Office to keep guns out of the hands of children and teens to reduce gun violence. The toolkit allows the campaign to be replicated easily in other communities.

  • Contract Renewal Management System for Community-based Organizations

    A electronic system to manage over 200 contracts with community-based organizations providing social welfare and health services to County residents. The system was developed jointly the Social Services Agency (SSA), the Auditor-Controller Agency, County Administrator’s Office (CAO) and County Counsel.

  • Special Assessments Portal for Taxing Agencies

    An automated process developed by ITD and the Auditor-Controller that replaces a manual, labor-intensive system for managing and distributing about $600 million in annual property tax revenue the County collects on behalf of 57 local taxing entities.

  • Care Partners

    A partnership involving SSA, the Health Care Services Agency (HCSA) and community organizations that addresses racial and cultural disparities in access to end-of-life planning and care for low-income, older adults.

  • Shoo the Flu, Influenza Vaccination in Schools

    A school-based program led by DPH that provides free influenza vaccines to students in all public, private, charter and religious schools in the City of Oakland.

  • ULEP Mental Health Services Impact Assessment Tools

    Two community assessment tools used to measure the impact and effectiveness of mental health services provided by Behavioral Health Care Services (BHCS) to underserved ethnic and linguistically isolated populations.

  • CalWORKs Public Service Trainee Program

    An SSA-led paid transitional jobs program pairing classroom skill-building with on-the-job training to public assistance clients facing acute employment barriers to prepare them for jobs in the public and private sectors.

  • Advanced Visibility in the Cloud

    ITD launched this project in March 2017 to provide greater visibility of the wide array of network services ‒ including Cloud-based technologies - it manages on behalf of all County Agencies/Departments. The result is an enhanced ability to plan, diagnose issues and optimize the delivery of applications and services across the County.

  • Earned Income Tax Credit (EITC) Online Appointment Scheduling

    An automated scheduling system that increases the efficiency of the award-winning volunteer tax-preparation program led by SSA that helps low- to moderate-income residents take advantage of federal and State tax credits.

  • League of Women Voters Affidavit Tracker

    A new system that allows the Registrar of Voters Office (ROV) to manage voter registration drives led by the League of Women Voters. The system allows the League to focus on its critical voter outreach services and less on paperwork and administration.

  • Technology Refresh of Desktop Environment

    ITD replaced over 2,600 workstations within SSA and upgraded the agency to Windows 10, utilizing automation and modern business practices to complete in 10 months a conversion process that had been projected to last four years.

  • Wellness at Work

    A County collaboration with Kaiser Permanente that offers incentives to employees to participate in biometric screenings, online health assessments and wellness classes to promote a healthy workforce.

  • Emergency Tracking System

    Through a project led by the CAO and ITD, an application was developed to closely track County resources deployed to the devastating wildfires in the Napa/Sonoma wine country in October 2017. ITD developed the highly effective application in less than 24 hours.

  • Road Closures Tool

    This mobile-friendly tool developed by the Public Works Agency and ITD updates motorists on road closures. It also allows users to enter information about closures they observe. The data is automatically sent to Waze to provide timely road closure updates to others.