Get the Right Care at the Right Place
The Alameda County Health Care Services Agency cares about your wellbeing. We work with community partners to protect the health and safety of all who live, work, and play in Alameda County.
Below are resources that may help you find affordable health care to support your physical and mental health.
We support access to health services for all people and families living in Alameda County, regardless of immigration status. Everyone needs access to medical care, nutrition, housing and essential services to thrive. We encourage you to contact Alameda County non-profit immigration service providers if you have questions about the use of public benefits and your immigration status.
Services are available for individuals of any status.
Everyone deserves to get the right care when they need it.
Table of Contents
- Preventive Care Options
- Affordable Care Options
- Mental Health Crisis Resources
- Non-emergency Resources
- Renew Medi-Cal to Keep Your Health Coverage
Avoid Emergencies with Preventive Care Options
Don't wait until you're sick to establish a relationship with a health care provider. Online appointments and telehealth services help you prevent health emergencies. Getting the right care at the right place helps you maintain your health and avoid visits to a hospital emergency room.
Below are some Alameda County resources that may be helpful in maintaining your health and preventing visits to a hospital emergency room.
Affordable Care Options are Available
Low cost or free resources and services are available to Alameda County residents. You and your family may qualify for low-or-no cost health care. Enrolling in a health care coverage plan and receiving ongoing health care with a provider can help keep you and your family healthy and avoid emergencies in the future.
Don't let fear about your immigration status stop you from seeking health care. Services are available for individuals of any status.
Everyone deserves to get the right care when they need it.
Find the Right Coverage Option for You
| Agency or Service | Contact |
| Covered California | Find out if you're eligible and enroll for low-cost health coverage by calling (800) 300-1506 or visiting www.coveredca.com |
| The Alameda County Social Services Agency | Find out if you're eligible for Medi-Cal by calling (888) 999-4772 or visiting https://www.alamedacountysocialservices.org |
| Health Program of Alameda County (HealthPAC) | Learn about affordable care available for uninsured individuals living in Alameda County by calling (800) 422-9495. |
Mental Health Crisis? Don't Wait to Call 988
The 988 Suicide and Crisis Lifeline connects individuals experiencing mental health crises with available resources. Established to improve access to crisis services to meet suicide and mental health care needs, 988 provides easier access to the Lifeline network and other crisis resources. If you or someone you know is experiencing a mental health crisis or thinking about self-harm, call 988 for crisis support.
Next are reasons why you might call 988 for mental health assistance.
911 should be used for emergency services.
| 988 Suicide & Crisis Hotline | 911 Emergency Services |
| You or someone close to you will benefit from speaking with a phone counselor. | There is danger to life, property or the environment. |
| You or someone close to you is experiencing mental health related distress, which may include thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. | Emergency responders such as the fire department or emergency medical services are needed. |
| You or someone close to you needs immediate counseling for a situation that can be deescalated | A crime is in progress or just occurred. |
Knowing the resources and options that are available for your needs helps you get the right care in the right.
Calling the right number also helps Alameda County's 911 responders meet the needs of people experiencing high-risk emergency situations.
Not an Emergency or a Mental Health Crisis?
| Call your local police or fire department. |
Not an emergency? Call your local police or fire department.
Visit or call AC Fire Department Call or learn more at AC Non Emergency Police |
| 211 | Looking for help from local community services? Call 211. They can guide you to:
Visit http://211alamedacounty.org/ for more. |
| 311 | Need information or services from the City of Oakland? Call 311. They can help you with:
|
Renew Medi-Cal to Keep Your Health Coverage
Keep yourself and your family covered by completing and submitting your Medi-Cal renewal packet.
Following the end of the Federal Public Health Emergency in March 2023, Medi-Cal beneficiaries must submit a renewal packet to continue receiving Medi-Cal coverage. Alameda County Social Services Agency is mailing Medi-Cal renewal packets monthly through July, 2024. Your renewal packet will be mailed to you and you must submit it before the end of your renewal month, or you may lose your Medi-Cal coverage.
If you:- Would like to report changes to your address and phone number
- Have not received a Medi-Cal renewal packet
- Have not received a notice that your Medi-Cal has been renewed
- Would like to find out your renewal month
In order to stay enrolled for Medi-Cal, you must do the following:
Update your
information
Check
your mail
Fill out the Notice
for Renewal